Getting Started
Sign in, secure your account, and take your first tour.
Welcome aboard! Bytewise Mail is your secure, corporate email workspace. Here's how to get up and running in minutes.
- 1Sign in with your aliasUse the alias email (e.g., yourname@yourcompany.in) and temporary password provided by your administrator.
- 2Change your temporary passwordOn first sign-in you'll be asked to set a strong password β at least 8 characters with a mix of upper/lower case, numbers, and symbols.
- 3Verify your emailA verification link is sent to your primary address. Verifying unlocks password reset and 2FA features.
- 4Enable two-factor authenticationOpen Settings β Security and scan the QR code with Google Authenticator, Authy, or 1Password.
- 5Tour the interfaceYour inbox opens by default. The left sidebar holds folders; the top bar handles search and sync.
Inbox & Reading Mail
Navigate folders, mark read/unread, flag, archive, and delete.
Your inbox is designed for speed. Here's what each part does:
Hover actions
Hover any row to reveal one-click mark as read/unread and delete. Click the star to flag a conversation.
Bulk actions
Tick checkboxes next to multiple messages, then use the toolbar to archive, delete, move to a folder, or mark read in one go.
Compose Emails
Rich text editor, CC/BCC, signatures, and formatting.
Click Compose in the sidebar to open the editor. Everything is rich text β bold, lists, links, colors, alignment, and images are all supported.
Formatting toolbar
The editor exposes bold, italic, underline, lists, links, text color, alignment, and headings. Paste from Word or Docs and formatting is preserved.
Drafts & Auto-save
Never lose your work β auto-save every 2 seconds.
Drafts are saved automatically 2 seconds after you stop typing. Close the compose window, reboot your machine, or lose power β your work is safe.
- 1Start composingClick Compose and begin typing. A "Saving draftβ¦" indicator appears at the bottom.
- 2Resume any timeOpen the Drafts folder, click a draft, and keep editing.
- 3Paragraph breaks are preservedFormatting, empty lines, and lists round-trip perfectly between save and reopen.
- 4Send or discardClick Send to deliver (the draft is deleted automatically) or use the trash icon to discard.
Scheduled Send
Pick a future time and let us deliver on your schedule.
Write now, deliver later. Perfect for respecting time zones, batching announcements, or following up at the optimal moment.
- 1Compose your email normallyFill in recipients, subject, and body as usual.
- 2Click the schedule iconClick the clock icon (β°) next to Send.
- 3Pick date and timeChoose any future moment β down to the minute.
- 4Track in Scheduled folderOpen the Scheduled folder to view, edit, or cancel before delivery.
Custom Folders
Organize with coloured folders, icons, and drag-and-drop.
Break out of Inbox/Sent/Archive with your own coloured, icon-labelled folders. Great for clients, projects, or topics.
- 1Create a folderClick the + button in the sidebar next to βMy Foldersβ. Type a name and hit Enter.
- 2Pick an icon & colorChoose any emoji and color to make it recognizable at a glance.
- 3Move emails into itOpen a message and click the folder icon in the header, or use bulk actions on multiple messages.
- 4Drag to reorderGrab the folder in the sidebar and drop it wherever you want.
Attachments
Secure S3-backed uploads up to 25 MB per file.
Every attachment is stored in encrypted cloud storage (AWS S3). You can drag, drop, or click to upload.
- Max size: 25 MB per file. Multiple files per email are supported.
- Blocked types: Executables (.exe, .bat, .msi) are rejected for safety.
- Preview: PDFs, images, and common Office files preview inline in the message view.
- Unified view: The Attachments tab lists every file across every thread.
Smart Search
Autocomplete across senders, subjects, and message content.
Search is everywhere. Press / or click the search bar at the top of any mail list.
Use β β to navigate suggestions and Enter to pick one. Press Esc to dismiss.
Conversation Threads
Reply, reply-all, and forward β grouped by conversation.
Related messages are automatically grouped into conversations. When you open a thread you see every reply and forward in order.
- Reply β respond to the last sender.
- Reply all β respond to every recipient in the thread.
- Forward β share the thread with someone new, with attachments included.
- Thread count badge β the number beside the sender shows how many messages are in the conversation.
Calendar & Meetings
Create events, send .ics invites, and start instant meetings.
Create events, send calendar invites, and host meetings β all from the same inbox.
- 1Open the calendarClick Calendar in the sidebar.
- 2Create an eventClick any time slot. Add title, description, guests, and location.
- 3Send .ics invitationsWhen guests are added, a standards-compliant .ics file is attached to the invite email β compatible with Outlook, Google, Apple Calendar.
- 4Start a meetingOne-click join via Jitsi, Google Meet, or Microsoft Teams (depending on your organization's configuration).
Campaigns
Send bulk emails with open/click tracking and analytics.
Reach many recipients at once β newsletters, announcements, or product launches β with open/click analytics.
- 1New campaignGo to Campaigns β New.
- 2Add recipientsPaste a list, import from contacts, or upload an Excel/CSV file.
- 3Design your emailUse the rich editor or paste pre-designed HTML. Preview before you send.
- 4Send or scheduleDeliver immediately, drip-send in batches, or schedule for a future time.
- 5Track performancePer-recipient open and click tracking with geographic and device breakdowns.
Profile & Signature
Personalize your avatar, signature, and display name.
Personalize how you appear to recipients.
- Avatar β upload a profile picture (PNG/JPG, max 2 MB). It appears in the sidebar and on your sent emails.
- Display name β shown as βYour Name <alias@domain>β to recipients.
- Signature β rich-text signature auto-appended to new emails. Supports links, images, and formatting.
- Notification preferences β choose which events trigger push or desktop alerts.
Account Security
Strong passwords, 2FA, lockout protection, and audit logs.
Your account is protected by multiple layers of defense.
Keyboard Shortcuts
Work faster with Gmail-style keyboard navigation.
Work at keyboard speed. All shortcuts work anywhere except in text fields.
| Action | Shortcut |
|---|---|
| Compose new email | C |
| Focus search | / |
| Go to Inbox | G I |
| Go to Sent | G S |
| Go to Drafts | G D |
| Reply to message | R |
| Reply all | A |
| Forward | F |
| Archive selected | E |
| Delete selected | # |
| Mark read/unread | Shift + U |
| Next / previous conversation | J / K |
| Send (from compose) | Ctrl/β + Enter |
| Show this guide | ? |
Mobile & PWA
Install on any phone, work offline, receive push alerts.
Bytewise Mail is a Progressive Web App (PWA) β install it once, use it everywhere.
- Offline reading β recently synced emails are available without internet.
- Push notifications β get notified of new mail even when the app is closed.
- Native performance β feels like a first-party app on every platform.
Troubleshooting
Fixes for common sync, login, and sending issues.
Hit a snag? Here are the most common fixes.
I can't sign in β "Invalid credentials"+
New emails aren't appearing+
My draft lost its paragraph spacing+
Attachment upload fails+
Scheduled email didn't send+
2FA codes aren't accepted+
Push notifications don't work+
Ready to be inbox-zero?
Jump back into your mail and put what you've learned to work.